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2020-01-10 12:52 | Report Abuse
kit6518, I received this email on July 2019 : We have verified the provided shareholder details. Kindly be informed that you are entitle to get one (01) free ticket on AirasiaX flight and the complimentary ticket must be claimed before 30th June 2020 (Travel Period would be 20 July 2019 to 30 June 2020).
I started sent email to AAX (aax_shareholder@airasia.com & clientsupport@airasia.com) on 29 Dec to redeem my ticket, total sent out about 10 emails, but never get reply from them. The share price already rugi, now seem my free ticket also gone.
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2020-01-08 17:50 | Report Abuse
I already get the email on july 2019, now I want redeem, they never reply.
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2020-01-08 09:30 | Report Abuse
I sent email to below on 29 Dec
clientsupport@airasia.com
aax_shareholder@airasia.com
to redeem my free ticket, until now no reply from them. I have sent more than 10emails also no reply, any other method to redeem ?
And where should I complain ?
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Stock: [AAX]: AIRASIA X BERHAD
2020-01-10 13:35 | Report Abuse
OK, AAX team replied me already and said black out, need change to other date.