Always Bet On Integrity

BursaSnipers

Publish date: Sat, 02 Feb 2019, 01:03 PM

BE HONEST AND DEPENDABLE; TAKE RESPONSIBILITY

10 Ask any number of leaders if it’s important to operate ethically and with integrity and they’ll say yes, definitely. But they don’t always stick to those traits if it means losing a key client or missing out on a big contract.

Here’s how to live by your principles, even in tough times.

Show the way. The CEO’s actions set the tone for the entire company, says Jim Hlavacek, who runs a Charlotte, N.C.-based global management development firm. Act with integrity, and others will emulate you. But the reverse happens, too.

“The CEO’s shadow cascades like a waterfall over the entire organization,” said Hlavacek, who wrote “Fat Cats Don’t Hunt.” “Everybody watches what they say or do. If you ignore wrongdoing and do nothing, others will know integrity isn’t valued.”

Stay steady. Do the right thing all the time and make sure others do it, too. “You have to stick to it,” Hlavacek told. “You can do it by the simple fact there are no exceptions. Be consistent.”

Don’t cave. It’s easy to fall prey to the pressure of hitting financial targets and bend the rules. But you’ll pay a bigger price if you do that. Stick to doing things with integrity to achieve long-term success. “Without that culture, the organization goes downhill and you’re not sustainable,” said Scott Deming, a speaker, author and trainer on leadership, culture and building brands.

Stay firm. If the leader puts profits ahead of integrity, employees will lie to make their financial goals, Deming says. But if the CEO does the right thing even at a cost, it resonates loudly companywide.

When Deming ran an ad agency, a contractor for one of his big clients was continually rude and vulgar to one of his staff. With the woman in his office, Deming called the contractor to say he was tossing him off the campaign. One of the client’s top people contacted Deming shortly after. Deming told the client he wouldn’t change his mind, and the client could fire his agency if needed.

“That told her (his employee) — and she told everybody — that I’m about doing the right thing and putting that ahead of making a buck,” Deming said. The client stayed with Deming’s firm.

Talk about it. Constantly spread the idea of operating with integrity across the entire organization.

“Communicate, communicate, communicate,” Hlavacek said.

Win them over. Be honest and ethical all the time and you’ll earn the faith of your employees.

“You’ll earn not just their respect but their trust,” Hlavacek said.

Build the culture. The chief executive’s behavior and ideas filter through the organization, good or bad. Former StarbucksSBUX CEO Howard Schultz built a collaborative culture that led to huge success. The same goes for centering a culture on integrity. “Schultz said when people have passion around a common purpose, anything is possible,” Deming said.

Get out and about. Respect your people and treat them right. Hlavacek says that will get them to do things honestly. Johnson & JohnsonJNJ puts its employees and customers first and says the profits will follow. “Leaders need to come off their perches,” he said. “Show you’re easy to talk to. If you treat your employees well, they’ll treat customers well, and profits will follow.” Steve Watkins

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Discussions

Be the first to like this. Showing 2 of 2 comments

qqq3

this is what a good CEO should be

https://youtu.be/TUqg4yrs-Po

2019-02-02 13:53

qqq3

you don't know him because he is not American

https://www.youtube.com/watch?v=8I2lg7Biyts

2019-02-02 13:57

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