Posted by wallacetan88 > 2016-03-16 16:02 | Report Abuse

I had taken the trouble to check with the medical authority as claimed in their letter replied to me; guess what the feedback I got?

the report was ready since early march and had call the insurer on march 4 but no payment being made until today!

I got the letter of replied dated march 10 implied the report was not ready.worst still, no firm commitment when my claim could be resolved!

thisvis the service provided by the so called life is great company!

amen!

Posted by wallacetan88 > 2016-03-16 16:06 | Report Abuse

never, never be cheated by this type of insurance company...It made me suffered and have to trigger legal action to claim back from the cheater!

Life's great when pay for premium...but all claimants are subjected to painful experiences at later stage

Posted by ykloh > 2016-03-16 20:21 | Report Abuse

Some insurers do not deliver what they promise but you have to also be careful. You must comply with the terms and conditions of the policy. Suggest you read thro it carefully so that you will not be giving them the excuse not to pay you.

If having complied with the terms and conditions of the policy and the insurer still avoid its responsibility, go to see Bank Negara Malaysia or the Insurance Mediation Bureau, or even a lawyer. Do not be afraid about pursuing your rights.

Posted by PlsGiveBonus > 2016-03-16 20:54 | Report Abuse

Medical card has very limited claim
Usually only cover some minor injury
If the treatment is severe and life threatening, I think it is not under the coverage
Depend on how much you pay the insurer and the service you get.
There is also grace periods of one year before the insured can claim any protection.
Many people abuse the insurance by buying few months ahead of the cancer treatment.

Posted by greatful > 2016-03-16 21:04 | Report Abuse

I'm not side anyone here because I'm not agent.
I think this issue may be due to the agent who mislead the consumer and this type of incident is not the first day issue when the agent wanted to earn money from us.
We will not know whether our medical card will have this issue until we use it. But that time would be too late for this shitty argument where the priority is to solve sickness.
But I have to say buying insurance is one of the important thing because what if the claim no issue when the person has serious illness. Then the money able to at least support some financial for the medical expenses.
My advice to those insurance agent. If they lie to their client just because wanted to get sales. They soon will be punished by god through karma especially that relates to life matter.
I bought insurance and I do hope I can never use it. I rather treat that money as monthly donation to the firm.
I know this is serious matter to this person, thus I'm serious about the reply too. Hope not confuse or mislead anyone.

Posted by PlsGiveBonus > 2016-03-16 21:42 | Report Abuse

Insurance isn't costly amount to anyone, but I don't know why some people will still abuse it. However if the intention was to benefited from the policy, I don't think it will ever work, insurance has plenty of cash to be claimed in the rest of your life, why the hatred to it when just one of your claim didn't succeed?
Car insurance, house insurance, your kid's insurance, travel insurance and many more for you to claim in the rest of your life.

Posted by paperplane2016 > 2016-03-16 23:30 | Report Abuse

Shld look into appeal