Ir Hjh Kamaliah Binti Abdul Kadir (Ir Hjh Kamaliah) has 31 years of experience in the countrys power industry with her latter position as the Program Director (Group Wide Function) for Procurement & Supply Chain at Tenaga Nasional Berhad (TNB). Her journey within TNB started as General Manager for Kuala Lumpur and Human Resources, Senior Manager for Human Resources Planning & Personnel and Head of Business Management at TNB Distribution from 1990 to 2012. Her contributions during these years laid the foundation for her leadership roles. Ir Hjh Kamaliah played a pivotal role in transforming Customer Services at TNB from 2012 to 2018. Her major initiatives included the Billing & Customer Relationship Management (BCRM) System, impacting over 8.5 million customers and setting a global benchmark. TNB Careline, under her guidance, achieved the prestigious COPC certification and received multiple awards for its outstanding performance. In August 2018, Ir Hjh Kamaliah was promoted to Program Director (Group Wide Function) for Procurement & Supply Chain, a position she held until her retirement in February 2021. Under her leadership, Procurement & Supply Chain has witnessed a remarkable increase in value creation of RM1 billion, coupled with a 3% improvement in efficiency. Ir Hjh Kamaliah was conferred with the medal Johan Mahkota Wilayah by the King of Malaysia in the year 2010, being recognition of her contribution to society.
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