1. Aircraft ground handling: On average, AirAsia’s aircraft turnaround time is 25 minutes in the airport, allowing it to optimize the aircraft utilization per day, which translates into higher frequencies, thus bringing in higher revenues.
2. Ground Team Red (GTR) control centre: This is the fully digitalized airport control centre which was launched less than a year ago. It tracks aircraft handling by converging real-time information on passenger boarding, baggage reconciliation and ramp-loading activities through a digital dashboard, enabling the operation team to maximize efficiencies and achieve the 25-minute aircraft turnaround time. The digital solutions provide an organized view of all baggage and cargo loads for the flight with 100% accuracy on weight and balance readings. This allows the airline to handle its empty aircraft belly space more accurately, thus lending credence to the viability of AirAsia’s plans in utilizing empty aircraft belly space to generate additional income under its logistics arm, Teleport.
3. Self-Bag Drop (SBD) facility: The SBD facility has been in use since around a year ago. It was part of the cost-saving initiative to automate airport operations. AirAsia has set a 10% headcount rationalization target along with other costs reduction measures (i.e. closure of contact centres). According to AirAsia CEO Riad Asmat, the transition to SBD was a very tough process as staff educated and assisted customers during the transition period. However, the hard work was well worth it as SBD will not only result in cost savings, it will also help improve AirAsia's passengers travelling experience by avoiding long queues and make their journey a seamless one.
Source: AmInvest Research - 17 Jul 2019
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Created by AmInvest | Dec 20, 2024
Created by AmInvest | Dec 19, 2024
Newbeoz
The airline should be made to advertise ticket prices as 'all-in' prices to be paid by customers instead of just the ticket price with multiple additional charges. All taxes and charges MUST be incorporated to the displayed price so that customers can compare with other airlines fares objectively. Air Asia was fined in Australia for doing exactly that. They should use their Australian pricing method in Asia too or risk getting fined by the respective transportation authorities.
2019-07-18 10:07