I tend to buy products of cos i invest in. Tried buying fire insurance but ran into some technical snag. Emailed them but they were dragging their feet on this which I find appalling. Weeks went by without any response from the sales team.
What a poor corporate culture! Residential fire insurance protection is a much sought-after sale for any insurance co. Literally pocket the premium without any need to payout.
I gave their customer relations manager a good shelling. I told her that I'm buying from Tune not because it's the best insurance co but simply because I'm a shareholder. It's a wonder that such sales people can be put on the payroll.
I recommended that she call for a meeting, serve them curry puffs & tell them that they're all fired. That ought to shift their sales aggressiveness up a gear!
Hi Sheldon - This is Rohit Nambiar here from Tune Protect. We track customer feedback quite closely and this has a big impact on the performance of our every staff at all levels. I noticed your feedback above with concern and would like to understand this in greater detail. Can you contact me via any on my socials (FB, Linkedin or Insta). Alternatively, I can contact you if I get your coodinates.
Hope the yearly December rally for tunepro starts this week... Could see a move up In price for the next few weeks.... Hope to touch 60sen first TP by year end and hopefully 75sen after CNY
I hold quite a number of Tunepro shares. Can I sincerely seek your advice on the followings:-
1) From one of the news reported, I understand that Tunepro's exposure to compensation/claims due to flood is still manageable which is lower than RM2.5 million. This has proven that Tunepro is well covered by Reinsurance.
In the long run, do you think more and more consumers will be aware of the importance to buy insurance for natural catastrophe? If yes, can I expect to see increase in revenue arising from the natural catastrophe insurance program?
2) From an interview between you and a reporter, I understand the revenue related to travel has been increased tremendously.
Would the revenue arising from the re-opening of tourism be sufficiently greater to cover the compensation/claims claimed by customers who have protection under natural catastrophe?
3) Tunepro has not been distributing Dividends since FY2019. As shareholder, I could see gradual improvement in the Company's operation.
Would the Board consider distributing Dividends after releasing Quarter Result? This is critical to prove that Tunepro has placed considerable care in ensuring shareholders' welfare is taken care of properly.
4) I understand that Tunepro is gradually going into Insuretech.
Would you be able to advise the expected timeline like when BNM will approve Tunepro's proposal to venture into the use of cloud base portal for insurance business as well as the expected timeline Tunepro will fully launch Insuretech? This is critical as to reduce cost and enhance efficiency.
Please note that I am very keen to discuss further with you should there be a channel to reach you. I am a serious shareholder. Kindly PM me your direct contact details at your convenience.
Please have faith in Rohit's leadership. I am afraid the price today might not be available after CNY.
I am impressed with prompt responses given by Rohit's team, especially Affryll, Head of Investor Relations.
I believe that tone at the top. From my observation of Tunepro's business development plan, I strongly believe that Tunepro will be improving significantly over certain period of time.
有两个大型的Merger and Acquisition 将会在Indonesia and Vietnam 走着,in progress now, once transactions are completed, Tunepro will achieve synergy and unlock value. 估计今年会完成MnA transactions
最后,我向高层还有Rohit 的team 反映了作为一个真心股东的心声,我向高层提议so that Rohit 可以反映我的想法给BOD to propose dividend of at least 6% dividend yield 来回馈股东。
Based on my several years of experience, as tomorrow is CNY Eve and share market will only be opened half day. Normally, syndicates will purposely sell in volume to create negative sentiment so that naive retail investors will be panic selling in lower price. Which, in turn create a good opportunity for the Syndicates to buy at cheaper and lower price.
My advice to retail investors is to hold tightly as the number of shares for Tunepro is very much limited. After you sell at this price, you will not be able to get lower buying price.
I have also informed my 4 local stock investment groups and 1 overseas group so that for those who are keen in collecting Tunepro this hidden gem can queue at lower price. Should the Syndicate sell at lower price to create panic, my comrades can collect cheapo tickets. As to what price, my group of members is queuing, I could not disclose as it is my investment strategy.
Tunepro's QR result will be announced on 25 February 2022 as per my discussion with the Investor Relations Head. By that time, all positive and good news will be announced eventually.
I have represented my group of shareholders to convey message to the CEO, Mr. Rohit Nambiar so that Dividend be proposed to the Board so as to at least reward Shareholders who have been so loyal to Tunepro and by giving Dividends, Shareholders or Investors will have more confidence in Tunepro and Rohit's Leadership.
This is highly possible because Dividend has not been declared since FY2019. As per my conversation with the IR, year 2020 and year 2021 Tunepro undertook several recovery measures as well as expansion plan which includes but is not limited to potential Mergers & Acqusition Projects in Vietnam and Indonesia. Once the Transactions are completed, the value of Tunepro will be increased significantly in view of its value being unlocked and synergy from the business combination.
I am also in M&A field and let me tell you, normally M&A involving insurance company will have a higher likelihood to be successful. The reason is very simple, Insurance Business will never be a sunset industry.
Some of my rationales based on study and clarification with IR are as followed:-
(1) Tunepro's business has slowly be diversified under Rohit's leadership. Please check the latest Corporate Day's slide for further information. Insurance business will always be the winner. Current price of RM0.430 is still considered a discounted price. If you are not willing to buy now, when do you want to buy? Remember, Warren Buffet said: Price is What you Pay, VALUE is what you buy! Buy now before the price is skyrocketing.
(2) Tunepro's price is considered undervalued already. The downside is very limited and upside is unlimited in view of the Company's plan. Historically, if you look at other insurance companies like Takaful, Allianz, LPI, initially all is at lower price. You will enjoy higher Return if you could hold for long term for at least 2-5 years. All insurance Companies have been multibaggar! Listen to Charlie Munger: "The Big Money is in the Waiting"!
(3) Tunepro's share is the best sanctuary if US market crashes. The IPO Price was set at RM1.35. The current price of RM0.430 is almost a 70% discount or Mega Sale! Remember, the NTA is around RM0.74 per share. I do not see any risk associated with long term investment in Tunepro in view of Rohit team's strategic plan. Furthermore, those who are willing to collect and buy Tunepro right now are mostly Value Shareholders who are not afraid of Black Swan! The downside is really very very much limited. Let's hold Long Term and Tunepro will reward shareholders handsomely!
Lastly, my advice is to HOLD TIGHTLY, WAIT PATIENTLY, KEEP COLLECTING IF YOU COULD AFFORD HOLDING.
My hint to everyone is to WAIT for the M&A to be completed! Handsome Reward is awaiting us! Gong Xi Fa Chai!
Disclaimer: The above comments are only for sharing purpose and shall not be construed or treated as an investment call. Remember, money is yours and you should be making investment decision responsibly.
One of the potentials candidates to be granted Malaysian Digital Banking Licence is (1) 1. BigPay consortium with MIDF and Ikhlas Capital
Who they are: BigPay is a financial service by airasia Digital that provides users who register through its free app with a prepaid debit card that can be used wherever Visa or Mastercard are globally accepted.
The fintech app has partnered with financial services, Malaysian Industrial Development Finance Berhad (MIDF), and Ikhlas Capital, a Singapore-based private equity fund manager to apply for a digital banking license.
Their potential: MIDF is focused on providing services in the areas of investment banking, asset management, and development finance while Ikhlas Capital has over US$300 million of assets under management.
This points to a potential for the consortium to have the assets and capital to build products and services aiding underserved markets in Malaysia, including individuals and businesses. Not to mention, BigPay has recorded 1 million card users as of December 2021, pointing to a market primed for its digital banking services.
Aside from being a portfolio company of one of Malaysia’s three unicorns, if BigPay were to be granted a digital banking licence, it’d be a homegrown success story that’ll do Malaysia proud.
Important Points:-
On 26 January 2022, the Edge, Mr. Rohit has already mentioned that he is optimistic that Air Asia will be back!
“I look at it as a massive opportunity because we know AirAsia is going to come back. This number will grow, and when it does, it will add on to these new businesses that we have,” he explained.
With Rohit's vision and goal to enable Tunepro to venture into InsureTech, I could foresee another big synergy formed between Tunepro and Air Asia should the latter obtain Digital Banking Licence from BNM.
Advice is to HOLD tightly Tunepro share which you had bought at lower price and wait for the fruits to be harvested soon. By end of year 2022, BNM should be announcing the winner for the licence.
More and more good news are coming soon. Why should we worry and dump Tunepro's share? My team is preparing to queue and collect more if Syndicates dump the shares tomorrow!
Disclaimer: The above comments are only for sharing purpose and shall not be construed or treated as an investment call. Remember, money is yours and you should be making investment decision responsibly.
How do you know I intends to write books for the public? 很多人问我几时要出书! 压力山大了,我必须想办法挤出时间。毋庸置疑,我告诉我的群组的人,5月起我会闭关,但是继续累计资本,筹备年底的项目!黑天鹅如果真的来了,我拿着TUNEPRO, No worry at ALL! This price is very very LOW already!
How do you know my intention and plan? 其实真的很可怕,怎么那么多人会问我几时会出书!我还在学习当中。必须多多跟很多人学习啊!
The following are my questions and responses were given directly by the Head of IR:-
Actually I have 2 questions which are not forward lookings
1) Actually what has happened to Tunepro as the General Insurance revenue decreased from quarter to quarter? Any reason?
2) You informed me that 70 percents of the operations is from Leisure and Hospitality (Travel Insurance). The Travel Insurance sales majority come from which region? Asia Pacific or Middle East?
Responses:-
1) We are rationalising our portfolio. Wanting to exit low retention business with that being Commercial. Focus on 3 lines of business/pillars 1) Health 2) Lifestyle and 3) SME.
2) Mainly from Middle East as AirAsia took a hit from border closures while ME was one of the first markets to open.
Additionally, I conveyed the wish of a group of shareholders to the IR Head so that our voices would be heard and action be taken accordingly:-
Wish of shareholders from my group - DIVIDEND be proposed to reward shareholders since No Dividends have been distributed since year 2020.
To auditorandconsultant If the interest rate rise will lead to corporate bond price decline. Can you advise me that Tunepro as a general insurance company will cause the price down in recent market volatility? Thx
Understand you are worried about the increase in interest rate which will have the opposite impact to Tunepro.
Nonetheless, the current price has already reflected the impact and Top management had already factored in this into consideration for their future plan.
Tunepro has been repositioning for a more Defensive Portfolio Mix by reallocating 15% of our longer duration corporate bonds to short duration government bonds.
I have confidence in Rohit's leadership and I believe what you are worried has been anticipated by the top management.
Tunepro has prepared for the market volatility due to revision in Interest Rate
Tunepro will be performing within my expectation after considering factors like claim for flood victims and gradual recovery due to gradual reopening of economic activities.
My comrades will only collect non stop at lower price. Price below 0.46 is considered reasonable.
For long term value investment, ini kalilah!
Tunepro 业绩应该会出乎我意料之外。肯定是进步的,但是必须拿走一次性的水灾赔偿才能公平比较。
我们组群只会低价收购,耐心等待,等着开番!
只有更加好的业绩,好的生意方向,我乐见其成!
Those who keep on triggering anxiety. Please go ahead as you won't affect us!
why and how I forecasted or what is my basis of prophecy?
Rohit leadership is not proven except FinTech implementation which is good but all these were done before his time. Prolem with Tune is lack of management competencies to run insurance biz
I did due diligence on Rohit for his experience and contribution done to AXA Affin Life Insurance Berhad. It was incredibly impressive even I spoke to friends in Insurance industries who have ever worked with Rohit before.
Also, I spoke to his current colleague in Tunepro and they gave positive feedback (that time I have not yet been a shareholder).
No need to doubt is Rohit's leadership and after I did due diligence review, I would give my full support and unconditional trust in him.
For your information, before joining Tunepro, Rohit was working for AXA for more than 15 years. Rohit had been transferred to 5 different countries and had taken up 11 different roles throughout his tenure in AXA Affin. He started his career as an Analyst in India and gradually worked his way through the ranks in United Kingdom, Singapore, Hong Kong and now Malaysia.
Our team have full confidence in Rohit's leadership as fewer members in my group are top management level in Insurance Industries with Tunepro's competitors and we know him well.
Probably, you can do due diligence on Rohit.
FYI, Due Diligence Advisory work is my routine work as I am a MnA Business Advisor cum Chartered Accountant.
From 16-18 Feb, the sale was probably done on purpose by Syndicates to trigger anxiety among the retail investors so that they could collect cheap and lower priced shares.
my Comrades who did due diligence check informed me that the possible Average Cost for Syndicates or Sharks is around RM0.380. As long as your price is not very far from RM0.380, you do not need to worry even if you are a short term trader. If you are a Long Term Value Investor, please ignore any fluctuation occurred recently as it is meaningless in view of the bright future for Tunepro.
My group will keep collecting and buying whenever Syndicates or Sharks sell ticket to trigger anxiety
Thank you, Sharks and Syndicates.
My group of members will continue to buy and buy and collect. We aim for Long Term Value Investment as Tunepro's future prospect is very good,
We look forward to seeing successful closure of Merger and Acquisition Deals between Tunepro and Industry Player in Vietnam and Indonesia.
Within the last 5 years, the price of Tunepro was at its highest on 22 May 2017 at RM1.540 and its lowest was on 19 March 2020 at RM0.230 during the first MCO and lockdown in year 2020.
RM1.540 on 22 May 2017 RM0.720 on 22 May 2018 RM0.695 on 21 May 2019 RM0.230 on 19 March 2020 RM0.340 on 22 May 2020 RM0.395 on 21 May 2021 RM0.525 on 16 November 2021
Now the price is very stable in the range of RM0.395 to RM0.410.
From the highest point RM1.540 to its lowest point of RM0.230, it took only less than 3 years to plummet to the lowest. I strongly believe that after the re-opening of border, and re-opening of economic activities, the post Covid and recovery of economy will drive the performance of Tunepro as it is one of the beneficiary due to mandatory requirement to have Travel Insurance and its implementation of Bite-Size insurance plan soon coupled with the use of InsureTech concept.
To me, my prudent view is that Tunepro's value could be go to above RM1.00 within 2 years time and go up to RM2.00 within 4 years time.
My group will hold Tunepro for Long Term and will buy and collect from month to month as Tunepro will be the next Multibaggar!
Disclaimer: The above comments are only for sharing purpose and shall not be construed or treated as an investment call. Remember, money is yours and you should be making investment decision responsibly.
Refer to my comment given previously for the Investor Alert given for 3Q21 on 16/02/2022 2:51 PM
My team and I will give full support to Rohit's leadership and we have faith in him. We plan to hold Tunepro for Long Term and we believe Tunepro price will go up to RM1.00 within 2 years and RM2.00 within 4 years.
Please understand Top Management's response to current volatility and their anticipation to tackle all possible challenge!
My group of investors have strong faith in you. We apologised for performing due diligence review on your background.
After the due diligence review, we have no doubt at all in your capability to bring Tunepro to next level. We will show our unconditional support to your leadership by investing in Tunepro and hold Tunepro shares for long term.
We believe that you will bring impressive result for Q421 after normalisation adjustment is done to the one-off flood event.
We are happy that our wish that Tunepro Board to consider distributing Dividends have been conveyed to you and Board accordingly.
No matter how is the discussion outcome, we will still trust Tunepro because our voices have been heard at least.
Our experience proves to us that Tunepro's IR team is very responsive. Here, we would like to express our gratitude to your colleague, the Head of IR for offering us a channel to have video conference call with your team, should we have further questions to clarify.
Lastly, we will withness the victory of Tunepro very soon!
Have a nice weekend.
For and on behalf of a group of shareholders, thank you very much for the effort!
This book is the result of the author's many years of experience and observation throughout his 26 years in the stockbroking industry. It was written for general public to learn to invest based on facts and not on fantasies or hearsay....
sheldon
1,423 posts
Posted by sheldon > 2021-12-01 09:50 | Report Abuse
I tend to buy products of cos i invest in. Tried buying fire insurance but ran into some technical snag. Emailed them but they were dragging their feet on this which I find appalling. Weeks went by without any response from the sales team.
What a poor corporate culture! Residential fire insurance protection is a much sought-after sale for any insurance co. Literally pocket the premium without any need to payout.
I gave their customer relations manager a good shelling. I told her that I'm buying from Tune not because it's the best insurance co but simply because I'm a shareholder. It's a wonder that such sales people can be put on the payroll.
I recommended that she call for a meeting, serve them curry puffs & tell them that they're all fired. That ought to shift their sales aggressiveness up a gear!